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Storm Resources
Freeze Storm Resources
PUC (Public Utility Commission) addressing electricity
- Click the following link to view a PUC (Public Utility Commission) prepared FAQ addressing electricity pricing during the storm:
https://www.puc.texas.gov/consumer/facts/factsheets/elecfacts/WinterStormPriceExplainer-FIN.pdf
- Click the following link to view a PUC (Public Utility Commission) prepared publication addressing what to do if your REP (Retail Electric Provider) leaves the market:
https://www.puc.texas.gov/consumer/facts/factsheets/elecfacts/POLR.pdf
- The PUC (Public Utility Commission) has now issued four emergency orders. Click the following link to view a news release from the PUC discussing their actions:
https://www.puc.texas.gov/agency/resources/pubs/news/2021/PUCTX-REL-COLD21-022121-EOM.pdf
Links and phone numbers in response to this winter storm:
- Home Repairs
https://www.tdi.texas.gov/pubs/consumer/cb074.html
- What to do if your pipes burst:
- Document your damage by taking pictures
- Contact a plumber
- Contact your homeowners insurance (most homeowner policies cover sudden and accidental water damage)
- Contact your flood insurance (in the event your homeowners doesn’t cover)
- Keep all receipts (pending reimbursement plan from state/federal partners)
- Report Price Gauging
https://www.texasattorneygeneral.gov/.../file-consumer...
Report to Texas Attorney General Office at 1-800-621-0508
- Help with Insurance Claims
Texas Department of Insurance | 800-252-3439 | www.tdi.texas.gov
- Lone Star Legal Aid
713-652-0277 | www.lonestarlegalaid.org
- Help with Home Repairs
Samaritan’s Purse | 828-262-1980 | www.samaritanspurse.org
- Texans Recovering Together
281-332-3472 | www.gulfcoastcenter.org
- Just Serve
832-768-3062 | www.justserve.org
- Houston Catholic Charities
281-202-6200 | https://catholiccharities.org/
- United Way Ft. Bend County
281-207-2300 | https://www.unitedwayhouston.org/
- Fort Bend Recovers
- United Way Brazoria County
979-849-9402 | www.uwbc.org
- Pearland Area Citizens Corp
281-997-9777 | www.pearlandcc.org
- Homeland Preparedness Project
281-844-3653 | www.homelandpreparedness.org
Mental Health:
- Texans Recovering Together Counseling Program
936-521-6331
SAMHSA Disaster Distress Helpline
1-800-985-5990 or text TalkWithUs to 66746
- Fort Bend County Mental Health Resource Line
832-363-7094
- Texana Center 24 Hour Crisis Hotline (Fort Bend County Residents)
1-800-633-5686
- Fort Bend Crisis Intervention Team
281-341-4665 and ask for CIT
- Access Health Behavioral Health
281-342-4530
- Nami Gulf Coast
281-585-3100 | www.namigulfcoast.org
- Counseling Connections for Change
281-485-9280 | www.counselingconnections.org
Food Pantries:
- Attack Poverty
832-847-4379 | https://attackpoverty.org/
- Fort Bend Seniors Meals on Wheels
281-633-7049 | https://fortbendseniors.org/
- Katy Christian Ministries Food Pantry
281-391-5261 | https://ktcm.org/foodpantry/
- East Fort Bend Human Needs Ministry
281-261-1006| https://www.humanneeds.org/
- Second Mile
281-261-9199 | https://www.secondmile.org/
- Pearland Neighborhood Center
281-485-1987 | https://pnctexas.com/
- Alvin-Manvel Community Food Pantry
281-824-8871
- Brazoria County Dream Center
979-388-0280 | https://www.bcdreamcenter.org/
- Christians Helping Hands
281-485-9776 | http://www.christianhelpinghands.org/