832-595-3300

COVID-19

The City of Rosenberg is continuing to monitor the coronavirus (COVID-19) situation and is taking precautionary measures to keep residents and city staff as safe as possible. A number of city events and activities have been canceled, and we are continuing to share information on the virus from trusted public health agencies.

The City continues to urge residents to do their part to flatten the curve by being proactive in reducing the risk of COVID-19 by following the Fort Bend County Stay-at-Home Order, as well as CDC recommendations on hand washing and social distancing.

For accurate and reliable information, please be sure to visit the following resources:

COVID – 19 Resources for Fort Bend County – Updated 5/12/2020

Shop Local Safely – The Rosenberg business community is taking precautions to help prevent the spread of Coronavirus while continuing operations or reopening their businesses.

Fort Bend County COVID-19 Response Site

Texas Department of Health and Human Services

Fort Bend Health and Human Services

Centers for Disease Control and Prevention (CDC)

World Health Organization (who.int)

Utility Payments

Rosenberg City Hall is currently closed to the public. The City is encouraging its utility customers to pay their bills online, over the phone or in our 24-hour deposit box.

  • Paying online by visiting our online payments page
  • Using the City’s automated phone pay system at 832-595-3400 option 1
  • As an additional method of encouraging social distancing, the City will temporarily accept cash as a form of payment through the Courtesy Drop Box located on the south side of City Hall. We ask that you do NOT insert coins with your payment as coins may jam the payment slot. The payments in the drop box will be monitored and posted throughout the day.

If you are having trouble logging in or need assistance, please feel free to contact one of our customer service representatives by calling 832-595-3400 or by emailing customerservice@rosenbergtx.gov.

Trash Pickup

Republic Services has resumed their normal trash pickup schedule. 

What the City of Rosenberg is doing

The City of Rosenberg is taking precautionary measures to keep residents and city staff as safe as possible. The following precautions have been taken to date:

  • Enacted closures or postponements to protect our most vulnerable populations.
  • Actively sharing information from Texas Department of State Health Services (DSHS) and CDC on what the public and our employees can do to protect themselves and others.
  • Updating and reviewing emergency management protocols to ensure continuity of operations.
  • Rosenberg emergency management professionals are participating in daily briefings with the state to ensure we have the latest information.

City, County and State Orders

April 21, 2020 –   Order Extending Disaster Declaration  (through May 5 @ 11:59 p.m.)

April 8, 2020 – Order Extending Disaster Declaration (through April 21 @ 11:59 p.m.) and Order Terminating the 2nd Amendment to the Declaration

April 3, 2020Order Enforcing Social Distancing  Order Terminated on April 8, 2020 (Order Terminating the 2nd Amendment to the Declaration)

March 24, 2020 – Stay Home to Save Lives Order – This order is effective 12:01 am on March 25, 2020, until 11:59 pm on April 3, 2020, unless otherwise amended. Please call (281) 633-7795 if you have any questions.

March 19, 2020 – Order Restricting Access and Ingress – The access and ingress order is effective as of 5:30 p.m. on March 19, 2020 and will end upon order of the Mayor of the city of Rosenberg or the expiration of the Declaration of Local Disaster, whichever shall occur first.

March 20, 2020 – Fort Bend County Judge KP George Second Amended Order Closing Some Non-Essential Businesses

March 19, 2020 – Governor Greg Abbott Order Relating to COVID-19 Preparedness and Mitigation

March 17, 2020 – Fort Bend County Judge KP George Order Impacting Restaurants & Other Establishments

March 17, 2020 – Fort Bend County Judge KP George Order Extending Local State of Disaster

Cancellations and Postponements

  • Main Street Committee Meetings
  • Main Street Advisory Board Meeting – Originally Scheduled on 5-28-2020
  • Parks and Recreation Board Meeting – Originally Scheduled on 5-28-2020

City Amenities and Meetings (CLOSURES)

  • Rosenberg City Hall: Closed to the public.  Where feasible, we encourage members of the public to conduct business with city staff through emails and online. As a reminder, utility bill payments may be made by bank draft or credit card through an online portal. There is also a payment drop-box available in the parking lot on the east side of the building.
  • Customer Service (Utility Bill Pay): Closed to the public
    • Utility Bill Payments: Water Bill Payments can be made online at https://www.municipalonlinepayments.com/rosenbergtx; via the automated phone pay system at 832-595-3400 option 1; or in the drop box located at City Hall. Cash is being temporarily accepted in the drop box. Payments will be monitored and posted throughout the day.
    • New Water Service: Customers may access the forms via rosenbergtx.gov, then email completed forms to customerservice@rosenbergtx.gov or place them in the drop box located at City Hall. Additionally, new service forms will be available outside of City Hall, or you may call 832-595-3400 to reach a customer service representative.
    • Trash services remain the same and unchanged. Monday’s Green Waste pick-up may be slightly delayed but will be picked up throughout the week.
    • Open Records Requests may be submitted online at https://rosenbergtx.gov/city-government/open-records-request/
  • City Council Meetings: In order to advance the public health goal of “social distancing” to slow the spread of the Coronavirus (COVID-19), occupancy at City Council meetings will be limited. Any member of the public who may wish to participate with comments regarding the agenda must notify the City Secretary prior to the meeting so that a seat may be reserved. Citizens who wish to attend the City Council meeting in person must also abide by the following requirements:
    1. Be screened for symptoms associated with COVID-19, including a temperature check; and
    2. Wear a protective mask while in Rosenberg City Hall.

    Members of the public may submit comments on the agenda items in any of the following ways: 1) emailing the City Secretary at dswint@rosenbergtx.gov with your comments to be read during the meeting, or 2) if you wish to speak, by notifying the City Secretary in advance that you wish to be recognized and connected during the comments from the audience portion of the meeting.  You may also submit a Public Participation Form online with your comments to be read by the City Secretary during the meeting.

  • The agenda may be found here: https://rosenbergtx.gov/city-government/meeting-agendas-minutes-video/Questions? Call Citizen Relations at 832-595-3301. City Council meetings can be watched live on our YouTube Channel RosenbergTXGov, on the City’s website at www.rosenbergtx.gov/tv and on Comcast Channel 16 for residents within the City limits.
  • Rosenberg Civic Center: Closed to the Public. The City has canceled City-sponsored events and classes held at the Rosenberg Civic Center. At this time, this decision does not impact private events hosted by other organizations at the Rosenberg Civic Center. Questions regarding those reservations can be directed to the Civic Center at 832-595-3520.
  • Rosenberg Municipal Court: Closed to the Public. Rosenberg Municipal Court has been canceled until further notice. All pending cases will be reset and the Court will notify you of the reset date. Municipal Court Payments can be made online at https://www.municipalonlinepayments.com/rosenbergtx or via the drop box located outside of Municipal Court. Court Record Requests may be submitted online at https://rosenbergtx.gov/city-government/open-records-request/. For questions, or if you have concerns about your particular case, please contact the Court at 832-595-3450.
  • City Parks and Trails: OPEN. The City of Rosenberg’s public parks, trails and green spaces are open and available for families to utilize during the Coronavirus or COVID-19 response. Participants are encouraged to wash their hands with soap and water for 20 seconds before and after using park equipment. If you choose to visit our parks please consider this helpful information from the National Parks and Recreation Association. 
  • City Park Playground Equipment: Closed to the Public. Based on the Fort Bend County “Stay Home to Save Lives Order” all public playgrounds in Rosenberg are now closed until further notice.
  • Rosenberg Animal Shelter: Closed to the Public.
  • Rosenberg Fire Administration Office: Closed to the Public.
  • Rosenberg City Hall Annex: Closed to the Public. Permit applications and payments are still accepted via email at registration@rosenbergtx.gov and via fax at 832-595-3501. All Inspection services remain the same and unchanged.

All Rosenberg Police and Rosenberg Fire services remain the same and unchanged. For emergencies, please dial 911. Rosenberg Police non-emergency can be reached at 832-595-3700 and Rosenberg Fire non-emergency can be reached at 832-595-3600.

The city of Rosenberg’s number one priority remains the well-being of our citizens and employees. The City is taking every possible precaution to protect our community while continuing to provide service to our residents in the safest manner possible.

Please remember the following good health habits:

  • Wash your hands frequently with soap and water for at least 20 seconds. Always wash your hands after you have used the bathroom and before eating
  • Use an alcohol-based hand sanitizer if soap is not available.
  • Keep your hands away from your eyes, nose and mouth. These are the primary entrance points for COVID-19 infection

Business Resources

Shop Local Safely – (Shopping local is more important than ever! The Rosenberg business community is taking precautions to help prevent the spread of Coronavirus while continuing operations or reopening their businesses.

Centers for Disease Control (cdc.gov)

Small Business Administration (sba.gov)

U.S. Department of Labor

U.S. Chamber of Commerce (uschamber.com)

Texas Office of the Governor (gov.texas.gov)

Facebook

Facebook Small Business Grants Program

National Federation of Independent Business

Texas Comptroller (controller.texas.gov)

Forbes (forbes.com)

Restore Your Economy – IEDC (restoeyoureconomy.org)

Additional Information and Resources