The sense of urgency to get your home and your life back to normal may be overwhelming at times. This page will provide you some tools and information to get that process underway.
Here’s what you should do RIGHT NOW:
- Read the safety information provided below about returning safely to your home.
- Take photos.
- Report your damage to the City so that we can set up an assessment appointment for you.
- Sort your debris and prepare for clean-up (see below).
Things to Know Before Returning to Your Home
First and foremost, do not return to your home unless the water has completely receded. As you enter, be cautious and look out for downed power-lines.
Check to see if water has risen above electrical outlets:
If Yes: Contact a licensed contractor before you proceed.
DO NOT TURN OFF CIRCUIT BREAKERS
If No: Continue to follow the steps below
1. Turn off your electricity at the breaker box
2. Get approval of a qualified repair person before turning power back on
3. When you turn it on, test the breakers
4. Do not attempt to restart outside air conditioning units that have been underwater. Contact a qualified repair person
Debris Removal will be performed by [contractor info to come]. They will pick up [pick-up dates to come]. For more information, please contact Citizen Relations at (832) 595-3300
STOP. Have you registered for FEMA assistance?
Have you reported damages?
Do not begin repairing your home if you have not registered with FEMA and reported damages so that you can receive a City inspection or you may not qualify for assistance.
Repairing Your Flooded Home
The Red Cross has provided this detailed guide to help you get through the difficult process of starting home repairs.
Don’t forget, you’re not in this alone. We are here to help!
Contact the City’s Permitting and Code Enforcement Office for any questions about repairing your home. There may be special flood-zone requirements that you must adhere to in order to get FEMA assistance. Call us at (832) 595-3500.
We are open Monday – Thursday from 7:30 a.m. until 5:30 p.m. and Fridays from 8:00 a.m. until 5:00 p.m.
Permitting fees are waived for flood victims. We are here to help.
Not sure if Permitting and Code Enforcement is who you want to talk to? Call (832) 595-3300. We’ll get you where you need to go. Spanish available.
Back to Rosenberg Recovers
Para más información en español, por favor llame al (832) 595-3300.